Helper App
Helper App
Helper - an app that helps neighbors connect and coordinate to boost home security and build a safer, more watchful community.
Helper - an app that helps neighbors connect and coordinate to boost home security and build a safer, more watchful community.
Client
Client
Helper
Helper
Year
Year
2023
2023
DELIVERABLES
DELIVERABLES
mobile app design
Brand Identity
Role
Role
UX/Ui designer
UX/Ui designer
Problem
Homeowners struggle to effectively manage and monitor their properties remotely, leading to anxiety and potential property damage due to inadequate solutions that either overly rely on technology or impose on friends and neighbors.
Problem
Homeowners struggle to effectively manage and monitor their properties remotely, leading to anxiety and potential property damage due to inadequate solutions that either overly rely on technology or impose on friends and neighbors.
GOAL
Develop an integrated home management system that combines technology with community support to provide homeowners a reliable, intuitive solution for overseeing their properties remotely, ensuring security and maintenance with real-time updates.
GOAL
Develop an integrated home management system that combines technology with community support to provide homeowners a reliable, intuitive solution for overseeing their properties remotely, ensuring security and maintenance with real-time updates.
To find a solution, i conducted…
To find a solution, i conducted…
Landscape analysis
Landscape analysis
Competitors analysis
Competitors analysis
SURVEY RESULTS
SURVEY RESULTS
USER INTERVIEWS
USER INTERVIEWS
I ask prospective users open-ended questions to discover their pain points and goals
KEY INSIGHTS
KEY INSIGHTS
user persona
user persona
USER JOURNEY
USER JOURNEY
How might we…?
How might we…?
LOW-FIDelITY mockups
LOW-FIDelITY mockups
user testing feedback
user testing feedback
HI-FIDelITY mockups
HI-FIDelITY mockups
DIGITAL PAd
DIGITAL PAd
Passersby can send alerts or messages to a homeowner's device if they observe unusual activity around the house, without needing to use an app.
SMART LOCK INTEGRATION
SMART LOCK INTEGRATION
Homeowners can remotely open their doors for trusted neighbors or service providers to check on their house, ensuring everything is secure. Additionally, homeowners can set specific times for automatically locking and unlocking their doors.
TAKEAWAYS
TAKEAWAYS
User interviews revealed that the primary issue is the need for dependable community support to address problems, as technology alone only provides alerts promptly.
Privacy concerns also emerged due to users needing to share their locations with the community.
If I had more time to better develop the solution, I will develop features like scheduling checkups or some sort of incentives (point-based systems, recognition awards, etc.) for neighbors to help each other out.
User interviews revealed that the primary issue is the need for dependable community support to address problems, as technology alone only provides alerts promptly.
Privacy concerns also emerged due to users needing to share their locations with the community.
If I had more time to better develop the solution, I will develop features like scheduling checkups or some sort of incentives (point-based systems, recognition awards, etc.) for neighbors to help each other out.
